Alex’s smile and positive aura made him the perfect face to represent EPIC Assist (EPIC) in a new marketing campaign. His journey has shown how a strong work ethic and supportive workplace leads to meaningful, long-lasting employment.
Alex came to EPIC over 4 years ago and landed his first role collecting trolleys for Singh Enterprises on the Sunshine Coast.
Through this role, his bubbly nature and outstanding customer service were noticed by Woolworths staff who approached him about a role inside the new Rothwell store.
Working inside Woolworths was Alex’s dream job, so he jumped at the opportunity 3 years ago.
Alex began his role with full support, which included being picked up from home, on-the-job support while at work and getting dropped back home after his shift. Over time, his skills and confidence have improved significantly.
We provided Alex with travel training, and he has since been able to travel to work unaided and work his shift alone.
His duties currently include putting away stock, tidying up the shelves and clearing cardboard, checking for out of date stock and cleaning the glass on the fridges and freezers.
Recently, Alex has excitedly had the opportunity to make announcements over the store’s PA system.
Alex prides himself on providing a high level of customer service and going above and beyond, often taking groceries out to customer’s cars when they require assistance.
Throughout the years, EPIC has supported Alex as required and watched his confidence grow in many different ways.
When talking about what he likes about his job, Alex said, “They appreciate me and what I do. They don’t fuss.”
The team at Woolies love having Alex on board, throwing him a 21st birthday party a few years ago.
When not working, Alex is part of two bowling leagues, playing two times a week. His eyes light up when he talks about consistently scoring 180-190 in his games.
“I like having a job because it’s very important to me. It keeps me active, out and about,” said Alex. “It’s good work, good pay and good people.”
Recently, Alex took part in a photoshoot for EPIC Assist, where we took photographs of Alex working at Woolworths to feature on various marketing materials, including new pull-up banners.
EPIC’s team at Caboolture were so proud of Alex, they organised a special reveal of the pull-up banner which Alex and his Dad attended.
EPIC Employment Consultant Joellen says Alex’s passion and enthusiasm for his job makes him a highly valued employee.
“Alex was my first participant when I was a support worker and I have been looking after him for the last 3+ years as well now,” Joellen said.
“I have watched him grow into the wonderful young man he is today.”
If you, like Alex, are looking for extra support in finding the right employment for you, contact us today.