Feedback

Feedback form 18-Jul

Please complete this form if you would like to share a suggestion, complaint or compliment. We welcome your feedback and will use it to improve our services to you.

You can submit your feedback anonymously, or you can request a response – we’ll be in contact within 1 – 2 business days and keep you updated as we action your feedback.
First & last name
I would like to share a:*
- Suggestion
- Compliment
- Complaint
I'm a:
- Job seeker
- Employer
- Other
Is this about a Service Centre or an EPIC employee?*
- Yes
- No
Service Centre:
EPIC employee's name
What is your feedback about?*
What is your feedback?*
Have you given us this feedback before?
- Yes
- No
How can we resolve this?
Would you like to receive a response?
- Yes, I want a response
- No, this is anonymous
How would you like to be contacted?
- Email
- Phone
- Post
Email address*
Phone number*
Postal address*
Street address City State Postcode
Terms and conditions*
- I declare the information provided is true and correct to the best of my knowledge.
- I agree to EPIC's Privacy Policy

Would you prefer to talk to someone outside of EPIC Assist?

We have an escalation process in place in the unlikely event of not reaching an agreeable resolution. You may also like to talk to someone outside of EPIC Assist. You can contact:

The Complaints Resolutions & Referral Service

For customers of all EPIC Services

1800 880 052

Federal Government Customer Service Line

For NDIS and Recruit Assist customers only

1800 805 260

Victorian Government

For NDIS and Recruit Assist customers only

03 9416 4003

Tasmanian Government

NDIS or Recruit Assist customers in Tasmania

1800 441 169