Accessibility

• Clear, unobstructed path of travel from the street to the entrance
• Walkways and ramps have a minimum width of 1500m to allow easy access for wheelchairs and scooters
• Clear signage for people to find their way to the office
• Visible contrast strips on tread of stairs
• Handrails on both sides of stairways
• Tactile surface indicators at the bottom and top of each stairway

• Accessible path of travel to the lift
• Lift cars wait for slower travellers
• Floor number selector panel with audio announcement to announce each floor
• Raised tactile and braille signage and selection panel
• Clear access for passengers with mobility issues or wheelchairs and scooters
• Handrails inside the lifts
• Emergency hands-free communication

• Accessible path of travel to the reception
• Reception desk design and height is not a barrier to communicating with visitors
• Easy visitor sign in access
• Chairs have arms to provide support moving in and out of the chairs
• Chairs and counters with clearance underneath
• Circulation space at doorways for wheelchair and scooter access

• Meeting spaces that are fit for purpose and have equitable facilities
• Rooms are quiet and free from distraction
• Glass walls or viewing panels in all rooms
• Circulation space to allow for wheelchair and scooter access
• Natural and artificial lighting with even illumination and no glare or reflection

If accessible rest rooms are not on the premises, we can direct to the nearest alternative.

We can provide directions to our offices for people that have specific access requirements.

We are aware of the nearest accessible public transport options.

• Effective emergency warning systems for people with vision and/or hearing loss
• Electronic sounders or an amplified sound system for emergency evacuation
• Emergency lighting
• Emergency evacuation plans visible near all entrances and exits

• Personal use of perfume, deodorant and cleaning products may be modified to accommodate sensitivity
• Designated smoking areas ensure smoke free entrances, stairwells and rest rooms
• Phone ringtones and television volume may need to be adjusted for comfort
• Noisy activities such as vacuum cleaning and property maintenance may need to be scheduled out-of-hours
• Furniture and textiles are selected to minimise discomfort
• Paper towel may be provided as an alternative to hand dryers
• Lighting adjustments may be possible to minimise discomfort for people with visual sensitivities. This might include using LED or natural lighting instead of fluorescent lights, or turning off lights in a meeting room
• Physical contact will not be made unless permission is given