Studying a Certificate III in Business Administration will help you build the skills you need for roles such as:

  • accounts clerk
  • customer service adviser
  • junior personal assistant
  • receptionist
  • office assistant.

What will I learn?

This course will provide you with skills including:

  • designing and producing business documents
  • desktop publishing
  • developing keyboard speed and accuracy
  • using business technology
  • organising schedules and workplace information
  • customer service
  • communication
  • managing multiple priorities
  • working well under pressure.

Find out more in the course units section.

Start date Start anytime
Course length Up to 12 months
Locations Brisbane, Gold Coast, Sunshine Coast, Wide Bay
Flexible ways to study Online learning, classroom learning
Entry requirements Desktop computer or laptop, internet, email, Microsoft Office or equivalent
Costs Total cost is $1790. You may be eligible for training funded by the Queensland Government, depending on your situation. View the costs section to find out more.

To graduate with this qualification, you will need to complete 13 units of competency. This includes 2 core units and 11 elective units. Course units are listed below:

Unit code

Unit name

BSBITU307 Develop keyboard speed and accuracy
BSBWHS201 Contribute to health and safety of self and others
BSBADM307 Organise schedules
BSBITU201 Produce simple word processed documents
BSBITU203 Communicate electronically
BSBITU302 Create electronic presentations
BSBITU303 Design and produce text documents
BSBITU304 Produce spreadsheets
BSBITU306 Design and produce business documents
BSBITU309 Produce desktop published documents
BSBWRT301 Write simple documents
BSBADM302 Produce texts from notes
BSBWOR204 Use business technology

For detailed unit information, visit

Recognition of prior learning and work experience

We recognise the skills and knowledge you have gained through previous study and work experience. We don’t make you re-learn what you already know.

If you are eligible for ‘Recognition of Prior Learning’ you could gain credit for some of the units offered in this course. To find out more, please contact our training team.

We are flexible, supportive and affordable, and offer pathways to employment after study.

  • Simple enrolment steps

    We make enrolling easy. We’ll help you through the process so you can start studying sooner.

  • Study support

    Our team can provide study support to assist you in gaining your chosen qualification. We will contact you regularly to check in and answer your questions.

  • Individualised study plans

    Everyone has different ways of studying and learning, and it can be difficult to know what works best for you. We’ll be there to help create a study plan that suits your needs.

  • Flexible ways to study

    This is a flexible course, which means you can complete your entire course online, or some of your course online and some in a classroom. You will also undertake practical placements, to give you hands-on experience and prepare you for a real workplace.

  • Direct pathway to employment

    After you graduate, we can help you get a job you love. We’ve been helping people with disability find work for almost 30 years, and we offer a range of employment services for job seekers.

  • Nationally accredited

    EPIC Education Assist is a Registered Training Organisation, which means you can trust that your qualification will be recognised across Australia.

If you are a Queensland resident, you may be eligible for training funded by the Queensland Government. If you are from other states or territories, you can still study a Certificate II in Business, but you will be required to pay the full fee of $1790.

If you like, you can view our current schedule of fees, including student co-contribution fees. You can also view information regarding payment terms and conditions, including refund policies. 

Queensland Government has two programs, User Choice and Certificate 3 Guarantee. Contact EPIC Education Assist to find out if you’re eligible for either funding program today.

User Choice

User Choice covers the costs of training and assessment for eligible Queensland apprentices and trainees.

Certificate 3 Guarantee

The Certificate 3 Guarantee supports eligible individuals to complete their first post-school certificate III qualification. It also supports school students to access training and Queensland’s Year 12 graduates to transition to employment by providing fee-free training in high priority qualifications.