Studying a Certificate II in Business will prepare you for junior business support roles across a variety of industries.
On successful completion of this qualification, EPIC Education Assist will issue you with a Nationally Recognised certificate.
Studying a Certificate II in Business will help you build the skills you need for roles such as:
This course is designed to provide you with skills including:
You will also develop skills in customer service, communication, managing multiple priorities, and working well under pressure. You will learn how to use technology and common software applications. Find out more in the course section.
“As part of my Certificate II in Business, I’ve been working one day a week doing reception work. Everyone’s been so welcoming, I love the job and I’m getting a good head start in my career,” Georgia-Rose, Maryborough.
|Start date||Start anytime|
|Course length||Up to 12 months|
|Locations||Brisbane, Gold Coast, Sunshine Coast, Wide Bay|
|Flexible ways to study||Online learning, classroom learning|
|Entry requirements||Desktop computer or laptop, internet, email, Microsoft Office or equivalent|
|Costs||Total cost is $1790. You may be eligible for training funded by the Queensland Government, depending on your situation. View the costs section or contact us to discuss further.|
To graduate with this qualification, you will need to complete 12 units of competency. This includes 1 core unit and 11 elective units. Course units are listed below:
|BSBWHS201||Contribute to health and safety of self and others|
|BSBCUS201||Deliver a service to customers|
|BSBIND201||Work effectively in a business environment|
|BSBITU101||Operate a personal computer|
|BSBITU102||Develop keyboard skills|
|BSBCMM201||Communicate in the workplace|
|BSBITU201||Produce simple word processed documents|
|BSBWOR202||Organise and complete daily work activities|
|BSBWOR203||Work effectively with others|
|BSBWOR204||Use business technology|
For detailed unit information, visit myskills.gov.au.
We recognise the skills and knowledge you have gained through previous study and work experience. We don’t make you re-learn what you already know.
If you are eligible for ‘Recognition of Prior Learning’ you could gain credit for some of the units offered in this course. To find out more, please contact our training team.
We are flexible, supportive and affordable, and offer pathways to employment after study.
Enrolling with us is easy. We’ll help you through the entire process so you can start studying sooner.
Our team can provide study support to assist you in gaining your qualification. We will contact you regularly to check in and answer your questions.
Everyone has different ways of studying and learning, and it can be difficult to know what works best for you. We’ll be there to help create a study plan that suits your needs.
This is a flexible course, which means you can complete your entire course online, or some of your course online and some in a classroom. You will also undertake practical placements, to give you hands-on experience and prepare you for a real workplace.
After you graduate, we can help you get a job you love. We’ve been helping people with disability find work for almost 30 years, and we offer a range of employment services for job seekers.
EPIC Education Assist is a Registered Training Organisation, which means you can trust that your qualification will be recognised across Australia.
You can progress to our BSB30415 Certificate III in Business Administration course after completing your Certificate II in Business. You will need to complete 10 additional units to graduate with the Certificate III in Business Administration.
If you are a Queensland resident, you may be eligible for training funded by the Queensland Government. If you are from other states or territories, you can still study a Certificate II in Business, but you will be required to pay the full fee of $1790.
Queensland Government has two programs, User Choice and Certificate 3 Guarantee. Contact EPIC Education Assist to find out if you’re eligible for either funding program today.
User Choice covers the costs of training and assessment for eligible Queensland apprentices and trainees.
The Certificate 3 Guarantee supports eligible individuals to complete their first post-school certificate III qualification. It also supports school students to access training and Queensland’s Year 12 graduates to transition to employment by providing fee-free training in high priority qualifications.