Gold Coast

Our EPIC Gold Coast team are experts in finding people with disability and mental illness jobs they love. Our teams in Southport, Nerang, Helensvale and Mermaid Beach offer a personalised approach for our job seekers. We take the time to get to know your individual talents, skills and personality. If you need some training to reach your goals, we’ll help you organise it. And when you’re ready, we’ll help you find a job you are proud of.

“The best thing about EPIC is how understanding they have been to me. They have taken the time to understand my history and they know my limitations and my abilities. They always offer me a wide range of options of things for me to do.” – Matthew, Southport

At EPIC we provide the Australian Government’s Disability Employment Services program to support job seekers with disability to reach their potential.

When you connect with our Gold Coast disability employment services, we look forward to helping you:

  • develop and regularly review your personalised Job Plan
  • identify your skill gaps and assist you to enrol in training to diversify and extend your skillset
  • support you to create a great resume, prepare job applications, practise interview skills and attend job interviews
  • connect you with like-minded employers in your area who align with your career goals
  • support you on-the-job in your workplace for as long as you need us – that could be a month, a year or longer.

Meet our teams

Our Gold Coast team provides seamless disability employment services to job seekers with disability. We offer holistic support, helping you to build your confidence and develop the skills you need to find and maintain work.

“My Employment Consultant is the most caring and compassionate individual I have come across. She generally goes out of her way to assist me with all of my needs.” – Barry, Gold Coast

Meet the team in your area, and let us know if there is a particular Employment Consultant you would like to work with.

Our success stories

Our team works hard to match the right person with the right role. We have a number of connections with businesses across the Gold Coast area and strive to place our job seekers in businesses that match their talents and ambitions.

“EPIC meet my needs and their service is great. They check in to see how the client is going and ask for my feedback, they are interested in what the client is doing and whether they are fitting into my business. They also take on any feedback that I give them, they really listen to me.” – Kellie, Nana May’s Skincare

Meet our job seekers

Our job seekers are ready and willing to make a difference in workplaces across the Gold Coast. We understand businesses are stronger when they focus on a person’s abilities and talents. Hiring employees with disability is beneficial to your business’s culture, customer base, and bottom-line.

We work with talented and skilled job seekers who are ready and willing to work. If you would like to learn more about our Gold Coast disability employment services and find a great fit for your team, send us an email to hello@epicassist.org

Four men on the autism spectrum stand together at EPIC TestAbility Academy
EPIC helps job seekers prepare for meaningful, lasting employment.

Community support

We love to give back to our community.  Our goal is to build strong communities which value and welcome people with disability and mental illness. We’ve achieved this by working with groups and organisations in the Gold Coast, who help create inclusive communities for people with disability. If you are a community group or organisation who would benefit from partnering with EPIC, send an email to hello@epicassist.org.

Accessibility

Helensvale

Parking: Our Helensvale site has free parking which can be accessed via Sir John Overall Drive.

Public transport: There are bus stops on Sir John Overall Drive, Linkfield Road, and the Gold Coast Highway near Discovery Drive. Helensvale station is 750m from our office.

Bathrooms: There are two bathroom blocks in close proximity to the site – one next to the library and another inside Helensvale Plaza.

Southport

Parking: Only metered street parking is available at this office

Public transport: There is a bus stop located on the same block as the EPIC office

Bathrooms: Bathrooms are located in the office building, however, these are not wheelchair accessible.

Nerang

Parking:  Limited parking on site is available, however, there is 2-hour street parking available

Bathrooms: Wheelchair accessible bathrooms are located in the office building.

Mermaid Beach

Parking: 2-hour parking is available, tickets are available at the office for parks longer than 2 hours

Public transport: There is an accessible bus and tram station at Gold Coast Highway

Bathrooms: There are no wheelchair accessible bathrooms at this site.

23 Nind St Southport QLD 4215

3/23 Cotton Street Nerang QLD 4211

12 Sir John Overall Drive, Helensvale QLD, Australia

Unit 14 Pacific Square, 2532-2540 Gold Coast Highway Mermaid Beach QLD 4218

Your local EPIC service centres

Southport

Level 1, Suite 8, Jandream Plaza, 23 Nind St
(07) 5532 6145
hello@epicassist.org
Opening hours:
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM

Nerang

Unit 3, 23 Cotton Street
(07) 5596 5867
hello@epicassist.org
Opening hours:
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM

Helensvale

Shop 35A, Helensvale Plaza, 12 Sir John Overall Drive Helensvale
(07) 5519 4218
hello@epicassist.org
Opening hours:
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM

Mermaid Beach

Unit 14 Pacific Square, 2532-2540 Gold Coast Highway
(07) 5554 6761
hello@epicassist.org
Opening hours:
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM

Delivering a 10/10 customer experience

By actively seeking feedback and listening to our customers, EPIC aims to deliver a 10/10 service to everybody, every time. Using the Net Promoter Score, we ask our job seekers one ultimate question:

How likely is it that you would recommend EPIC to a friend or colleague?

+83 EPIC Gold Coast

Compared to other industries

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+24
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+11
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-14