Far North Queensland

At EPIC we provide a personalised service to help people with disability and mental illness achieve their employment goals. We are disability employment specialists. We offer the Australian Government’s free Disability Employment Services (DES) program.

Our team in Cairns, Innisfail and Mareeba support job seekers throughout their employment journey until our assistance is no longer needed.

 “I look at EPIC as a major support network in my life, because they are always there to offer advice and they always genuinely care and listen.” – Shannon

Our relationship with our job seekers is based on respect and equality: we will work hard to find the right job for you, while you will work hard to get ready for a job. When you come to EPIC Far North Queensland’s disability employment services we will:

  • discover your interests, strengths and talents
  • develop and regularly review your personalised Job Plan
  • explain your responsibilities in your journey towards employment
  • connect you with like-minded employers who align with your career goals
  • support you on-the-job in your workplace for as long as you need us.

Meet our team

Our friendly teams in Cairns, Innisfail and Mareeba are working hard to create inclusive communities in Far North Queensland.

“Everyone at EPIC Cairns has been absolutely wonderful and understanding of my inability to find work. They’re always ready to listen and give helpful advice. Unlike other job providers, they take everyone on their own abilities, rather than lumping everyone in one box. I’ve found them to be an amazing team.” – Elly

Far North Queensland team

Cairns, Innisfail, and Mareeba

Our success stories

We strive to create sustainable job matches. We work with motivated job seekers who are ready and willing to work. Once we have identified your career goals, we work hard to find employers that align with your career goals and aspirations. We have found that this leads to success for all – the business, the job seeker and the community.

Our job seekers

When you hire an EPIC job seeker we will assist you for as long as you need us. This ensures your business is getting the most out of your EPIC employee, and that your employee feels supported in their role.

“EPIC are good in keeping in touch with us and dropping in to make sure everything is running smoothly. They are always asking us questions about how our employee is doing, and regularly ensure that our employee is meeting our businesses expectations.” – Bunnings Warehouse.

We have job seekers in Cairns, Innisfail, and Mareeba who are looking for the right opportunity to prove themselves. To find out more about our Far North Queensland disability employment services and job seekers in your area call 13EPIC.

Community support

We love to give back to our community. Our goal is to build strong communities which value and welcome people with disability, injury, illness, and mental health conditions. We’ve achieved this by working with groups and organisations in Far North Queensland, which help create inclusive communities for people with disability and mental illness. If you are a community group or organisation that would benefit from partnering with EPIC, send an email to hello@epicassist.org.

128 Spence Street, Parramatta Park QLD, Australia

13 Owen St, Innisfail QLD 4860, Australia

94 Byrnes Street, Mareeba QLD 4880, Australia

Your local EPIC service centres

Cairns

Suite 1, 128 Spence Street
(07) 4031 1444
hello@epicassist.org
Opening hours:
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM

Innisfail

Shop 13, Innisfail Food Emporium, 2-12 Rankin Street
(07) 4031 1444
hello@epicassist.org
Opening hours:
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM

Mareeba

Post Office Centre, Shop 8, 94 Byrnes Street
(07) 4092 6454
hello@epicassist.org
Opening hours:
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM

Delivering a 10/10 customer experience

By actively seeking feedback and listening to our customers, EPIC aims to deliver a 10/10 service to everybody, every time. Using the Net Promoter Score, we ask our job seekers one ultimate question:

How likely is it that you would recommend EPIC to a friend or colleague?

+84 EPIC Far North Queensland

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