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Eligibility

Am I eligible for Disability Employment Services (DES)?

You’re eligible for Disability Employment Services (DES) if you:

  • have a disability, injury, mental health condition or health condition
  • are over 14 years of age and are not yet retirement age
  • are eligible to receive an income support payment (e.g., JobSeeker Payment or disability support pension), are an NDIS participant, or are an Eligible School Leaver
  • can sustain work for at least 8 hours per week
  • are not studying full-time (unless you are a school student completing year 12)
  • are not working your full employment benchmark hours
  • are an Australian resident
  • live in one of our service locations.

If you are still unsure if you qualify, please give us a call or visit one of our offices to talk about your individual circumstances and how you can access our services.

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With help from EPIC Assist's Disability Employment Services, Pamela lifts cardboard fruit boxes in the factory she works at.
Pamela on the job at Orora, Bundaberg.

Eligibility FAQs

Still confused about whether you qualify for EPIC’s disability employment services? Our frequently asked questions (FAQs) will help answer any questions you have about your eligibility.

If you’re still unsure, please give us a call or visit your closest office.

I’m a secondary school student

If you are a secondary school student completing Year 12, we can help you get a head start in your career through a traineeship or apprenticeship.

If you are finishing school or a school leaver in Tasmania, we might be able to support you to transition to employment through School Leaver Employment Support (SLES) with NDIS.

If you are a part-time secondary school student who is over 14 years of age and not yet completing Year 12, please give us a call or visit your closest office so we can discuss your individual circumstances.

I’m a university student

If you’re studying part-time at university, we might be able to help you find and maintain a job you love.

Part-time study is usually defined as less than 75% of your course’s full-time study load. If you’re unsure whether or not your study load is eligible for Disability Employment Services (DES), please give us a call or visit your closest office so we can discuss your individual circumstances.

I’ve never worked before

You don’t need any prior work experience to be eligible for EPIC’s disability employment services. Everyone has a right to meaningful employment, and we’re committed to helping you become job-ready.

Many of our job seekers are looking for their first job. When you choose EPIC as your disability employment services provider, we work with you to develop skills, create a great resume, prepare job applications, practice interview skills, and attend job interviews. After you land a job, we continue to support you for as long as you need to feel comfortable.

“My employment consultant is very empathetic and understanding of my circumstances and condition. She helps without being pushy and I feel like a person who matters, not just a number.” – Triana, Launceston

I’m looking for work experience

If you are a school leaver or finishing school in Tasmania, you may be eligible for work preparation through School Leaver Employment Supports (SLES) with NDIS. Work preparation training allows school leavers to familiarise themselves with the responsibility of working in real workplaces. This means you will gain the skills, knowledge, and confidence you need to transition into paid work when you’re ready.

If you are not a school leaver but would like to participate in work experience before finding paid work, get in touch with us today to chat about your individual circumstances.

I’m already registered with Centrelink

If you are already receiving income support payments from Centrelink, you can ask for EPIC Assist to be your Disability Employment Services (DES) provider. We can help you liaise with Centrelink if you wish, or you can get started today.

I’m not registered with Centrelink. Can I still access Disability Employment Services (DES)?

From 1 July 2021, if you are not eligible for an income support payment (e.g., Carer Payment, Disability Support Pension, JobSeeker Payment, Parenting Payment, Youth Allowance), you can still register for Disability Employment Services (DES) if you are:

  • an Eligible School Leaver – full-time, final year secondary school students with a significant disability or a young person transitioning from School Leaver Employment Supports (SLES) to Disability Employment Services (DES)
  • a Special Class Client – job seekers with an acquired disability because of a notified event
  • a worker eligible for Work Assist – if you are having difficulty completing your current job requirements due to an injury, disability, or health condition
  • a Pre-Release Prisoner
  • joining Disability Employment Services (DES) to satisfy Program of Support requirements.

If you’re unsure if this is you, get in touch with us today to have a personalised discussion about your unique eligibility for DES.

I need to complete an Employment Services Assessment (ESAt). Can you help me?

Before you are deemed eligible EPIC’s disability employment services, you may be required to complete an Employment Services Assessment (ESAt).

At EPIC, we support you every step of the way and are committed to making your journey as simple as possible. We can help liaise with Centrelink and guide you through the ESAt process if you wish.

I’m at risk of losing my job

If you’re at risk of losing your job because of disability, injury or illness, you may be eligible for Work Assist. EPIC can work with you to identify any barriers in your workplace and implement tailored solutions to help you keep your job.

You do not need to be already registered for Disability Employment Services (DES) or receiving income support payments to access Work Assist.

Is there an EPIC disability employment service near me?

EPIC has disability employment services located along the east coast of Australia with offices in Queensland, New South Wales, and Tasmania. We also offer a range of services in Europe.

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