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You are here: Home / Job seekers / Eligibility

Eligibility

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You’re eligible for Disability Employment Services (DES) if you:

  • have a disability, injury, mental health condition or health condition
  • are over 14 years of age and are not yet retirement age
  • can sustain work for at least 8 hours per week
  • are not studying full-time (unless you are a school student completing year 12)
  • are not working your full employment benchmark hours
  • are an Australian resident
  • live in one of our service locations.

You don’t need to receive an income support payment (e.g. disability support pension) to be eligible for DES.

If you are still unsure if you qualify, please give us a call or visit one of our offices to talk about your individual circumstances and how you can access our services.

What’s next?

Get started >

Discover what to expect >

Contact us today >

Pamela lifts cardboard fruit boxes in the factory she works at
Pamela on the job at Orora, Bundaberg.

Eligibility FAQs

Still confused about whether you qualify for EPIC’s disability employment services? Our FAQs will help answer any questions you have about your eligibility.

If you’re still unsure, please give us a call or visit your closest office.

  • I’m a secondary school student

    If you are a secondary school student completing Year 12, we can help you get a head start in your career through a traineeship or apprenticeship.

    If you are a part-time secondary school student who is over 14 years of age and not yet completing Year 12, please give us a call or visit your closest office so we can discuss your individual circumstances.

  • I’m a university student

    If you’re studying part-time at university, we might be able to help you find and maintain a job you love.

    Part-time study is usually defined as less than 75% of your course’s full-time study load. If you’re unsure whether or not your study load is eligible for Disability Employment Services, please give us a call or visit your closest office so we can discuss your individual circumstances.

  • I’ve never worked before

    You don’t need any prior work experience to be eligible for EPIC’s disability employment services. Everyone has a right to meaningful employment, and we’re committed to helping you become job-ready.

    Many of our job seekers are looking for their first job. When you choose EPIC as your disability employment services provider, we work with you to develop skills, create a great resume, prepare job applications, practice interview skills, and attend job interviews. After you land a job, we continue to support you for as long as you need to feel comfortable.

    “My employment consultant is very empathetic and understanding of my circumstances and condition. She helps without being pushy and I feel like a person who matters, not just a number.” – Triana, Launceston

  • I’m looking for work experience

    If you live in Tasmania, you may be eligible for work preparation with the National Disability Insurance Scheme (NDIS). Work preparation training allows job seekers to familiarise themselves with the responsibility of working in real workplaces. This means you will gain the skills, knowledge, and confidence you need to transition into paid work when you’re ready.

  • I’m already with Centrelink

    If you are already receiving income support payments from Centrelink, you can ask for EPIC Assist to be your disability employment services provider. We can help you liaise with Centrelink if you wish.

  • I’m not with Centrelink

    You do not need to be receiving income support payments from Centrelink to be eligible for Disability Employment Services. To get started, you may register directly for Disability Employment Services with EPIC, or you may nominate EPIC Assist as your provider at Centrelink.

  • I need to complete an Employment Services Assessment (ESAt). Can you help me?

    Before you are deemed eligible EPIC’s disability employment services, you may be required to complete an Employment Services Assessment (ESAt).

    At EPIC, we support you every step of the way and are committed to making your journey as simple as possible. We can help liaise with Centrelink and guide you through the ESAt process if you wish.

  • I’m at risk of losing my job

    If you’re at risk of losing your job because of disability, injury or illness, you may be eligible for Work Assist. EPIC can work with you to identify any barriers in your workplace and implement tailored solutions to help you keep your job.

    You do not need to be registered for Disability Employment Services to access Work Assist.

  • Is there an EPIC disability employment services agency near me?

    EPIC has disability employment services located along the east coast of Australia with offices in Queensland, New South Wales, and Tasmania. We also offer a range of services in Europe.

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Job seekers

  • Eligibility
  • Get started
  • What to expect
  • Mental health support
  • Choosing a provider
  • FAQs

Businesses

  • Looking for employees
  • Support employee mental health
  • Get support for at risk employees
  • Diversity and inclusion training
  • Our supportive employers

Training

  • Disability awareness workshops
  • Mental health workshops
  • Disability learning session

Get involved

  • Volunteer
  • Art exhibition

Contact us

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